Digital Gift Card – Terms & Conditions

1. Nature of the Card

• Nitecore Australia Gift Cards are digital only and issued by email.

• Valid only for purchases at nitecoreaustralia.com.au in AUD.

• Not redeemable in physical stores or through other retailers.

• Gift Cards are non-reloadable and are not for resale.

2. Expiry

• Gift Cards supplied on or after 1 November 2019 are valid for 3 years from the date of issue.

• The expiry date (or validity period and issue date) will be shown on the gift card email.

3. Fees

• No post-purchase fees apply. We do not charge activation, account-keeping, balance enquiry or inactivity fees.

• Standard payment surcharges may apply when purchasing a gift card, depending on the payment method (no extra fees apply after the gift card is issued).

4. Redemption Rules

• Enter the gift card code at checkout on our website to redeem.

• Can be used for multiple purchases until the balance is $0.

• Multiple gift cards can be used in a single order.

• Not redeemable for cash, except as required by law.

• Cannot be used to purchase other gift cards.

5. Balance Checks

• View remaining balance by following the link in your gift email, applying the code at checkout, or via your account on our website.

6. Delivery & Ownership

• Gift cards are sent to the recipient email provided at purchase. Please ensure addresses are correct; delivery failures due to incorrect details are outside our control.

• Anyone with the code can redeem the value; please treat it like cash.

• Scheduled gift card emails are queued to send on the selected date in Australia/Sydney time. Delivery times can vary due to email and internet providers. Exact time-of-day delivery is not guaranteed. Please allow up to 24 hours either side of your chosen date. Nitecore Australia is not responsible for delays caused by incorrect email addresses, mailbox filters, or service interruptions. We can resend the original gift email on request if it has not been received.

7. Lost, Deleted or Stolen Codes

• Gift cards should be treated like cash. If your code is lost, deleted or stolen, Nitecore Australia cannot reissue or refund value. We are not responsible for unauthorised use. Upon request from the original purchaser, we can resend the original gift email to the purchaser’s email address.

8. Refunds & Returns

• Gift Cards are non-refundable, except as required by Australian Consumer Law.

• Eligible returns for orders paid with a gift card are credited back to a gift card.

9. Fraud & Abuse

• We may cancel or refuse a gift card and/or order if we reasonably suspect fraud, unauthorised use, or a breach of these Terms. If payment is reversed/charged back, we may cancel the associated gift card.

10. Privacy

• Use of gift cards is subject to our Privacy Policy and Website Terms of Sale.

11. Changes to Terms

• These Terms may be updated from time to time. The current version is published on our website and applies from the date of publication.

12. Consumer Rights

• Your rights under the Australian Consumer Law apply to purchases made with a gift card.